Teletherapy on Community College Campuses – Look Back, Look Ahead

Learnings and guidance for AY 2023-24

Recorded on Tuesday, June 6, 2023

In this webinar, community college leaders Jeff Pool, Dean of Student Affairs at Northland Community and Technical College, Monica Belknap, Director of Conduct & Community Standards, Title IX, CARE Team Chair at Yavapai College, and Michael Webber, Director of Student Success at Wor-Wic Community College discussed their learnings and guidance around teletherapy and their BetterMynd partnership.

The discussion includes how they:

  • Determined the right teletherapy model for their campus
  • Secured funding or budget for a new or alternative service
  • Got stakeholder buy-in across campus
  • Decided between service providers


Jeff Pool

Dean of Student Affairs

Dr. Jeff Pool has worked in higher education for nearly 20 years, including at private liberal arts universities, public universities, and community and technical colleges. During his career, he has worked in enrollment management, academic advising, veterans and military student services, 2-year and 4-year partnerships, and housing. In his current role as the Dean of Student Affairs at Northland Community and Technical College in northwest Minnesota, he leads the admissions, advising, financial aid, counseling, student life, and athletics departments.

Monica Belknap

Director of Conduct & Community Standards, Title IX, CARE Team Chair

Monica Belknap works at Yavapai College in Prescott Arizona as a Director in Student Affairs overseeing Student Social Services, Community Standards & Student Conduct, Title IX, and Chair of the College Behavioral Intervention Team. Monica is a certified student peer-to-peer educator and holds a Bachelor of Arts in Communications from the University of Washington and a Juris Doctorate of Law from the University of Puget Sound.  She has worked in higher education since 2014.

Michael Webber

Director of Student Success

Mr. Webber oversees retention and completion, new student orientation, supplemental instruction/ tutoring, mental health services, and disability services. He also serves as the college’s ADA coordinator, behavioral intervention (CARE) team chair, deputy Title IX coordinator, and deputy conduct council chair. Prior to his current appointment, Mr. Webber worked in various higher education administrative roles, including time spent as an accreditation and compliance specialist at Towson University and assistant director of civic engagement at Salisbury University.