WHAT WE DO

We work to extend campus counseling services, not replace them.

[CURRENT] Website_Product Images_Vignettes (4)

BetterMynd’s Flexible Online Mental Health Services

Individual Counseling
INTERVENTION SERVICES

Scheduled 50-minute online counseling sessions with a licensed, in-state counselor

Click here
Psychiatry
INTERVENTION SERVICES

Board-certified psychiatrists and psych NPs work closely with students on a comprehensive, individualized medication treatment plan

Click here
24/7 On-Demand Crisis & Support Line
CRISIS SERVICES

A dedicated number students can call 24/7/365 to receive immediate crisis assessment or support from a Master’s-level behavioral health clinician

Click here
Wellbeing Workshops
HEALTH PROMOTION

Scheduled (live) psychoeducational workshops led by licensed counselors who educate and empower students on mental health topics and treatments

Click here

WHAT WE DO

50-Minute Individual Counseling for Students

Providing your students with 50-minute 1-1 counseling with a licensed, insured counselor is one of the highest-impact practices you can provide

However, many campuses face challenges in scaling
traditional counseling services due to:

- High cost of hiring full-time counselors
- Hiring shortages for counselors – particularly in
  remote campus settings
- Lack of diverse counselor demographics,
  identities, lived experiences, and specialties

For students, online therapy removes barriers to getting help, by providing:

Discreet care

Teletherapy removes the stigma or fear of being “seen getting help” in an on-campus center

Availability

Teletherapy is available during traditional hours as well as evenings and weekends as well as school breaks (e.g. winter break, summer)

Diverse Counselor Network

Teletherapy empowers students to select a counselor that matches their preferred demographics, identities, lived experiences, and specialties

WHY STUDENTS LOVE BETTERMYND

Free access to the best licensed counselor for every student

BetterMynd’s dynamic network includes licensed and insured counselors in every state.

Our counselors have a minimum Master’s level education, have experience working with college students, and specialize in working with marginalized identities, adjustment challenges, and various treatable disorders.

Easy and flexible scheduling – with day, night, and weekend availability

Through an easy 10-minute online survey, students identify the issues they’re dealing with, their preferences for a counselor, and their availability – then they can browse different profiles and select the counselor that’s right for them.

Discrete sign-up through a link, QR code, or the BetterMynd website

Private and secure: Student’s receive live counseling from wherever they feel safe and comfortable through BetterMynd’s secure platform with HIPAA-compliant video.

STUDENT FEEDBACK ON THEIR EXPERIENCE WITH BETTERMYND

“I really like her, she helps me a lot, specially because she speaks Spanish.”

“[My counselor] was kind, understanding and compassionate. She gave me a free space to talk comfortably and provided helpful feedback. Looking forward to talking more.”

“I love the therapy sessions! Very comfortable over zoom from my home.”

“I just want to Thank BetterMynd and everyone else especially my counselor for everything they are doing to help me get back to feeling like me again! Thanks for being you and going Above and Beyond for me as well. You’re all appreciated in every way possible! Thank you!”

“[My counselor] has helped me become a better person to give myself more self-love”

“I really learned a lot about myself and found the ability to accomplish current challenges in school and in my personal life.”

“Delivered expert knowledge with gentle and calming statements. Very kind persona and felt comfortable immediately. Good resource and information sharing as well.”

“My first session with [my counselor] was very informative and she allowed me to recognize aspects of my life that need more attention.”

“I felt very comfortable, safe, and relaxed despite some of the difficult topics that I discussed with [my counselor].”

WHAT WE DO

Individual Counseling for Faculty & Staff

Make it easy for your faculty and staff to receive the support they need

Students aren’t the only ones who need mental health
support. Make it easy for your faculty and staff to
receive the support they need with online therapy.

Convenient

Remote appointments (Zoom) anywhere that’s convenient

Flexible

Available outside of work hours (days, evenings and weekends as well as over school breaks when there’s often more open time)

Diverse Counselor Network

Ability to select your counselor based on demographics, identities, lived experiences, and specialties

WHAT WE DO

Psychiatry

When your campus is committed – and resourced – to provide students comprehensive mental health support

Complement your Individual Counseling support service with Psychiatry & Medication Management.

Ensure you have the support in place for students who require access to psychotropic medications or need a more comprehensive treatment plan.

Please note that we are currently offering this solution in a limited number of states. If you are interested in exploring Psychiatry & Medication Management for your campus, contact us to learn more and confirm availability.

[CURRENT] Website_Product Images_Vignettes (3)

Access to the Right Medication

Patient-centered, medication management services to ensure students can access the right medication for them

Convenient Medication Pick-Up

Prescriptions may be sent to the local pharmacy of choice

Individualized Plan

Students receive a comprehensive review of their medical and medication history and an individualized medication treatment plan

Expert Care

Board-certified psychiatrists and psych NPs will work closely with students to determine the best course of action to manage their symptoms and provide follow up support

WHAT WE DO

24/7 On-Demand Crisis & Support Line

Ensure your students have the support they need – in the moment they need it most

Complement your Individual Counseling support service with our 24/7 On-Demand Crisis & Support Line.

Provide students with a dedicated number they can call any time of the day, night, or weekend, year-round and receive immediate crisis assessment and intervention as necessary.

A Dedicated Number

Students can call a dedicated number at any time of the day, night, or weekend, year-round, and receive immediate crisis assessment and intervention as necessary

Expert Care

All calls are answered by a Master’s-level behavioral health clinician trained in crisis counseling

A Coordinated Response

Emergency response protocols and procedures are based on those established with each institution during onboarding and in coordination with any on-campus or local partner resources

WHAT WE DO

Wellbeing Workshops

Community workshops that equip, empower, and connect students on mental health topics

Wellbeing workshops are scheduled (live) psychoeducational group workshops led by licensed counselors who educate and empower students on mental health topics and treatments such as:

Academic Distress
Depression
Eating Disorders
Family Distress
General Anxiety
Relationship Issues
Sexual Assault
Sexuality
Social Anxiety
Stress
Substance Abuse
Trauma (PTSD)

WHY CAMPUSES ARE CHOOSING BETTERMYND

“Our partnership with BetterMynd has been a true collaboration and centered on learning about, and meeting, the needs of our students. Most importantly, the BetterMynd team worked closely with me to ensure Franklin Pierce students on our New Hampshire campuses and our students out in Arizona had access to a high-quality, reliable counselor network.”

Nicole Newell
Director of Counseling and Outreach Education at Franklin Pierce University

TRANSPARENCY IN THE PARTNERSHIP

Trust is in the details: an easy-to-use administrator dashboard with all of your real-time and historical utilization data (nothing obfuscated, inflated or omitted)

Homepage - Dashboard - Full Width_UPDATED

TRUST IS IN THE DETAILS

Data that serves your center’s day to day

Your Campus Administrator Dashboard provides real-time and historical reporting on all of the nitty-gritty things that matter to a counseling center, including:

Student utilization trends
Remaining sessions
Session outcomes (e.g. successful, late cancel, no show)
Direct student feedback on the platform and counselor
Data by student population or profile (e.g. student athletes, first-gen) – as determined by campus staff

TRUST IS IN THE DETAILS

Unvarnished student feedback and ratings

We are proud to have an average counselor and platform rating of 9/10, but know it doesn’t always go well.

If a student ever rates their experience with the BetterMynd platform or their counselor a 6/10 or below, our in-house dedicated support team follows a protocol to personally contact the student, and campus administrators, to learn more about their experience and create a plan to improve things moving forward.

A dynamic and diverse counselor network licensed and insured in all 50 states

Our counselor network is 40%+ BIPOC, counselors have a minimum Master’s level education, have experience working with college students, and specialize in working with marginalized identities, adjustment challenges, and various treatable disorders

Angela

Ph.D., LMHC, LPC

Martecia

Ph.D., LPC, LPC-S

Signe

Ph.D., LMHC

Solimar

LMHC

Alicia

LPC, LMHC

Valeria

MS, LHMC

Mareo

LCSW

Sara

LCSW

BJ

MA, LPC

Chloe

MA, LMHCA, LPC, NCC

Patricia

Ph.D., LMFT

Dianna

LCSW-QS

CONTACT BETTERMYND

Speak with BetterMynd today

If you are a college administrator who wants to improve the mental health of your student body please use the form below to get in touch.

If you are a student or affiliated counselor seeking support from BetterMynd, please direct your inquiry to support@bettermynd.com.

About BetterMynd

Through our network of providers and the power of teletherapy, BetterMynd is empowering college students to get the mental health care they need.

BetterMynd is not an emergency service and should not be used by anyone experiencing a life-threatening or crisis situation. Instead, you should call 911 to get immediate assistance.

BetterMynd

Additional Info