OUR SERVICES
We work to extend campus counseling services, not replace them. Whether you are looking to supplement your individual counseling services, provide students with a 24/7 support line or more, we are here to help.
Make high-quality online therapy easily accessible to your students through BetterMynd’s easy-to-use platform and selective and diverse network of licensed counselors available in all 50 states.
Teletherapy removes the stigma or fear of being “seen getting help” in an on-campus center
Teletherapy is available during traditional hours as well as evenings and weekends as well as school breaks (e.g. winter break, summer)
Teletherapy empowers students to select a counselor that matches their preferred demographics, identities, lived experiences, and specialties
Complement your Individual Counseling support service with our 24/7 Support Line: When a student needs help right now — not a scheduled appointment with a dedicated therapist — our crisis support line is there. Available 24 hours a day, 7 days a week, 365 days a year, calls are answered in under 30 seconds on average, every time, by a master’s-level clinician trained in crisis intervention.
Support is accessible internationally and available in over 200 languages, so no student is out of reach — whether they’re studying abroad, home for break, or anywhere in between. Behind every call are emergency response protocols built specifically with your institution during onboarding, coordinated with your on-campus and local partner resources, so students are connected to the right help, fast.
Students can call a dedicated number at any time of the day, night, or weekend, year-round with calls answered in under 30 seconds on average
All calls are answered by a U.S.-based Master’s-level behavioral health clinician trained in crisis counseling
Emergency response protocols and procedures are based on those established with each institution during onboarding and in coordination with any on-campus or local partner resources
Complement your 50-minute Individual Counseling with Wellbeing Workshops: synchronous, psychoeducational group workshops led by licensed counselors who educate and empower students on mental health topics and treatments such as academic distress, eating disorders, relationship issues, stress and more.
Wellbeing Workshops offer a scalable, pro-social and highly accessible synchronous learning opportunity to complement individual therapy or as a stand-alone resource.
When your campus is committed – and resourced – to provide students comprehensive mental health support.
Complement your Individual Counseling support service with online psychiatric evaluations and medication management, delivered through our partnership with Lavender, a mission-aligned, nurse practitioner-led online psychiatry office.
Lavender’s network of 150+ board-certified psych NPs works closely with students to determine the best course of action for managing their symptoms, providing a comprehensive review of medical and medication history and an individualized treatment plan within BetterMynd’s established care pathway.
Unlike providers with limited prescribing options, students receive end-to-end care — from assessment and prescribing to ongoing medication management, including ADHD treatment and controlled substances when clinically appropriate — with prescriptions sent to their local pharmacy of choice for convenient pick-up.
Students receive end-to-end care, including ADHD treatment and controlled substances when clinically appropriate
Prescriptions may be sent to the local pharmacy of choice
Students receive a comprehensive review of their medical and medication history and an individualized medication treatment plan
Board-certified psych NPs will work closely with students to determine the best course of action to manage their symptoms and provide follow up support
BetterMynd has developed trusted partnerships with only the most mission-aligned, best-in-their-field organizations to help campus administrators deliver the right mental health and wellness services to the right students amid increasingly complex, campus-specific needs.
Key partnership benefits:
The Hope Center for Student Basic Needs at the Lewis Katz School of Medicine at Temple University is a leading national action research center removing barriers to student success and well-being through research, policy, and practice including the Hope Impact Partnerships.
ConcernCenter is a centralized, digital resource directory platform designed to connect students with the specific help, services, or support they need by starting with their immediate concern. Instead of navigating complex, scattered departmental lists, students simply type in what they are experiencing (such as anxiety, financial distress, or housing trouble) to receive a short, curated list of relevant, campus-approved options.
Togetherall is the clinically moderated, online community where students give and get support on concerns affecting their mental health. Students share what’s on their minds, anonymously, safely, and in the moment with peers who have similar lived experiences.
STUDENT FEEDBACK ON THEIR EXPERIENCE WITH BETTERMYND
TRUST IS IN THE TRANSPARENCY
TRUST IS IN THE TRANSPARENCY
Your Campus Administrator Dashboard provides real-time and historical reporting on all of the nitty-gritty things that matter to a counseling center, including:
TRUST IS IN THE TRANSPARENCY
We are proud to have an average counselor and platform rating of 9/10, but know it doesn’t always go well.
If a student ever rates their experience with the BetterMynd platform or their counselor a 6/10 or below, our in-house dedicated support team follows a protocol to personally contact the student, and campus administrators, to learn more about their experience and create a plan to improve things moving forward.
CONTACT BETTERMYND
Learn more about services and pricing for your campus.
About BetterMynd
Through our network of providers and the power of teletherapy, BetterMynd is empowering college students to get the mental health care they need.
BetterMynd is not an emergency service and should not be used by anyone experiencing a life-threatening or crisis situation. Instead, you should call 911 to get immediate assistance.
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