OUR SERVICES

Flexible Mental Health Services for Every Campus

We work to extend campus counseling services, not replace them. Whether you are looking to supplement your individual counseling services, provide students with a 24/7 support line or more, we are here to help.

What We Do

Individual Counseling 24/7 Support Line Wellbeing Workshops Psychiatry

50-Minute Individual Counseling

Make high-quality online therapy easily accessible to your students through BetterMynd’s easy-to-use platform and selective and diverse network of licensed counselors available in all 50 states.

Discreet care

Teletherapy removes the stigma or fear of being “seen getting help” in an on-campus center

Availability

Teletherapy is available during traditional hours as well as evenings and weekends as well as school breaks (e.g. winter break, summer)

Diverse Counselor Network

Teletherapy empowers students to select a counselor that matches their preferred demographics, identities, lived experiences, and specialties

24/7 Support Line

Ensure your students have the support they need – in the moment they need it most.

Complement your Individual Counseling support service with our 24/7 Support Line. Provide students with a dedicated, on-demand number they can call year-round (365) any time of the day, night, or weekend to receive immediate crisis assessment and intervention or emotional support from a U.S.-based Master’s-level behavioral health clinician.

On Demand

Students can call a dedicated number at any time of the day, night, or weekend, year-round, and receive immediate crisis assessment and intervention or emotional support

Expert Care

All calls are answered by a U.S.-based Master’s-level behavioral health clinician trained in crisis counseling

A Coordinated Response

Emergency response protocols and procedures are based on those established with each institution during onboarding and in coordination with any on-campus or local partner resources

Wellbeing Workshops

Complement your 50-minute Individual Counseling with Wellbeing Workshops: synchronous, psychoeducational group workshops led by licensed counselors who educate and empower students on mental health topics and treatments such as academic distress, eating disorders, relationship issues, stress and more.

Wellbeing Workshops offer a scalable, pro-social and highly accessible synchronous learning opportunity to complement individual therapy or as a stand-alone resource.

Psychiatry

When your campus is committed – and resourced – to provide students comprehensive mental health support.

Complement your Individual Counseling support service with online Psychiatry, delivered through our partnership with Lavender, a nurse-led online psychiatry office with nearly 70,000 mental health care visits.

Board certified psych NPs work closely with students on a comprehensive, individualized medication treatment plan, ensuring you have the support in place for students who require access to psychotropic medications or need more comprehensive support.

Access to the Right Medication

Patient-centered, medication management services to ensure students can access the right medication for them

Convenient Medication Pick-Up

Prescriptions may be sent to the local pharmacy of choice

Individualized Plan

Students receive a comprehensive review of their medical and medication history and an individualized medication treatment plan

Expert Care

Board-certified psych NPs will work closely with students to determine the best course of action to manage their symptoms and provide follow up support

BetterMynd doesn’t replace your counseling center, it extends your capacity. We align with your existing services, support your staff, and reflect your campus values.

Request Pricing & Demo

STUDENT FEEDBACK ON THEIR EXPERIENCE WITH BETTERMYND

“I really like her, she helps me a lot, specially because she speaks Spanish.”

“[My counselor] was kind, understanding and compassionate. She gave me a free space to talk comfortably and provided helpful feedback. Looking forward to talking more.”

“I love the therapy sessions! Very comfortable over zoom from my home.”

“I just want to Thank BetterMynd and everyone else especially my counselor for everything they are doing to help me get back to feeling like me again! Thanks for being you and going Above and Beyond for me as well. You’re all appreciated in every way possible! Thank you!”

“[My counselor] has helped me become a better person to give myself more self-love”

“I really learned a lot about myself and found the ability to accomplish current challenges in school and in my personal life.”

“Delivered expert knowledge with gentle and calming statements. Very kind persona and felt comfortable immediately. Good resource and information sharing as well.”

“My first session with [my counselor] was very informative and she allowed me to recognize aspects of my life that need more attention.”

“I felt very comfortable, safe, and relaxed despite some of the difficult topics that I discussed with [my counselor].”

No waitlists. No app to download. In just a few clicks, students get the mental health support they need.

TRUST IS IN THE TRANSPARENCY

Trust is in the details: an easy-to-use administrator dashboard with all of your real-time and historical utilization data (nothing obfuscated, inflated or omitted)

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TRUST IS IN THE TRANSPARENCY

Data that serves your center’s day to day

Your Campus Administrator Dashboard provides real-time and historical reporting on all of the nitty-gritty things that matter to a counseling center, including:

Student utilization trends
Remaining sessions
Session outcomes (e.g. successful, late cancel, no show)
Direct student feedback on the platform and counselor
Data by student population or profile (e.g. student athletes, first-gen) – as determined by campus staff

TRUST IS IN THE TRANSPARENCY

Unvarnished student feedback and ratings

We are proud to have an average counselor and platform rating of 9/10, but know it doesn’t always go well.

If a student ever rates their experience with the BetterMynd platform or their counselor a 6/10 or below, our in-house dedicated support team follows a protocol to personally contact the student, and campus administrators, to learn more about their experience and create a plan to improve things moving forward.

CONTACT BETTERMYND

Flexible online mental health services that extend the impact of campus counseling services.

Learn more about services and pricing for your campus.

About BetterMynd

Through our network of providers and the power of teletherapy, BetterMynd is empowering college students to get the mental health care they need.

BetterMynd is not an emergency service and should not be used by anyone experiencing a life-threatening or crisis situation. Instead, you should call 911 to get immediate assistance.

BetterMynd

Additional Info