HOW WE PARTNER
We believe that true “Campus Success” is realized by building meaningful, two-way relationships with our partners, through day-to-day collaboration and problem-solving, and in maintaining constant alignment to your campus’ strategic priorities and unique philosophy of care.
High-Touch Account Management
A dedicated main point of contact; readily available by email and phone to address both the big and the small
Student Customer Support
In-house customer support for all student questions or technical issues; focused on removing barriers and connecting students to the services they need
Expert Clinical Guidance
Expert clinical guidance on teletherapy best practices and safety protocols and procedures for your campus and student population
Custom Insights & Reporting
In addition to real-time reporting on the BetterMynd Admin Dashboard, we provide regular insights and custom reports to support institutional priorities
Campus Promotion
School-branded marketing assets and BetterMynd-led campus promotion campaigns to create ongoing awareness, reduce stigma, and support utilization throughout the year
SCOPE UTILIZATION
Since the vast majority of students do not utilize mental health services, we start with data. You bring yours (if available), and we’ll bring ours from peer institutions using BetterMynd’s services.
On average, BetterMynd partner campuses see 1-3% utilization. The Center for Collegiate Mental Health at Penn State sees an average utilization of 10.2%* for campus counseling centers. (Proportion (%) of students who attended at least 1 counseling session.)
BUY BASED ON NEED
We know that every campus will always have to balance student demand with resourcing. With BetterMynd, a shared “bucket” of sessions gives you unmatched flexibility in providing equitable care.
No fixed cost per student. No fixed allocation per student – supporting your unique range of care. No frequency or scheduling restrictions.
HOW WILL STUDENTS START?
BetterMynd offers unmatched flexibility in how services are delivered to your students. You can have students register directly at www.bettermynd.com (open access model), or triage students through your campus counseling center (referral model).
It’s 100% up to you, and you can switch models at any time.
CAMPUS PROMOTION
To ensure students are aware of BetterMynd on your campus, our dedicated Campus Promotion Marketing team builds a promotional and communication toolkit that helps campus leaders get the word out, proactively address student questions and concerns, and ultimately ensure that every student is aware of this critical support service and how to access it.
NO RESOURCES WASTED
Thanks to BetterMynd’s Admin Dashboard and real-time, fully transparent utilization data – there are never surprises.
Need more sessions? No problem, you can purchase additional bundles at any time. Is utilization lower than expected? Rest assured: with BetterMynd’s roll-over provision any unused sessions roll-over to the following year and never expire.
Our leaders bring decades of higher education, clinical operations, and customer experience to meet your campus’ definition of success. They are readily accessible (they pick up their phones and respond to emails with care and urgency), and are deeply involved in the day-to-day operations at our partner campuses.
Every campus partner has a dedicated Campus Success rep as a main point of contact and expert in helping them bring online therapy to their students.
WHY CAMPUSES ARE CHOOSING BETTERMYND
Nicole Newell
Director of Counseling and Outreach Education
Franklin Pierce University
CONTACT BETTERMYND
Learn more about services and pricing for your campus.
About BetterMynd
Through our network of providers and the power of teletherapy, BetterMynd is empowering college students to get the mental health care they need.
BetterMynd is not an emergency service and should not be used by anyone experiencing a life-threatening or crisis situation. Instead, you should call 911 to get immediate assistance.
BetterMynd
Additional Info
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