OUR SERVICES
We work to extend campus counseling services, not replace them. Whether you are looking to supplement your individual counseling services, provide students with a 24/7 support line or more, we are here to help.
INTERVENTION SERVICES
Make high-quality online therapy easily accessible to your students through BetterMynd’s easy-to-use platform and selective and diverse network of licensed counselors available in all 50 states.
Teletherapy removes the stigma or fear of being “seen getting help” in an on-campus center
Teletherapy is available during traditional hours as well as evenings and weekends as well as school breaks (e.g. winter break, summer)
Teletherapy empowers students to select a counselor that matches their preferred demographics, identities, lived experiences, and specialties
CRISIS SERVICES
Ensure your students have the support they need – in the moment they need it most.
Complement your Individual Counseling support service with our 24/7 Support Line. Provide students with a dedicated, on-demand number they can call year-round (365) any time of the day, night, or weekend to receive immediate crisis assessment and intervention or emotional support from a U.S.-based Master’s-level behavioral health clinician.
Students can call a dedicated number at any time of the day, night, or weekend, year-round, and receive immediate crisis assessment and intervention or emotional support
All calls are answered by a U.S.-based Master’s-level behavioral health clinician trained in crisis counseling
Emergency response protocols and procedures are based on those established with each institution during onboarding and in coordination with any on-campus or local partner resources
HEALTH PROMOTION
Complement your 50-minute Individual Counseling with Wellbeing Workshops: synchronous, psychoeducational group workshops led by licensed counselors who educate and empower students on mental health topics and treatments such as academic distress, eating disorders, relationship issues, stress and more.
Wellbeing Workshops offer a scalable, pro-social and highly accessible synchronous learning opportunity to complement individual therapy or as a stand-alone resource.
INTERVENTION SERVICES
When your campus is committed – and resourced – to provide students comprehensive mental health support.
Complement your Individual Counseling support service with Psychiatry & Medication Management.
Ensure you have the support in place for students who require access to psychotropic medications or need a more comprehensive treatment plan.
Please note that we are currently offering this solution in a limited number of states. If you are interested in exploring Psychiatry & Medication Management for your campus, contact us to learn more and confirm availability.
Patient-centered, medication management services to ensure students can access the right medication for them
Prescriptions may be sent to the local pharmacy of choice
Students receive a comprehensive review of their medical and medication history and an individualized medication treatment plan
Board-certified psychiatrists and psych NPs will work closely with students to determine the best course of action to manage their symptoms and provide follow up support
STUDENT FEEDBACK ON THEIR EXPERIENCE WITH BETTERMYND
SCOPE UTILIZATION
Since the vast majority of students do not utilize mental health services, we start with data. You bring yours (if available), and we’ll bring ours from peer institutions using BetterMynd’s services.
On average, BetterMynd partner campuses see 1-3% utilization. The Center for Collegiate Mental Health at Penn State sees an average utilization of 10.2%* for campus counseling centers. (Proportion (%) of students who attended at least 1 counseling session.)
BUY BASED ON NEED
We know that every campus will always have to balance student demand with resourcing. With BetterMynd, a shared “bucket” of sessions gives you unmatched flexibility in providing equitable care.
No fixed cost per student. No fixed allocation per student – supporting your unique range of care. No frequency or scheduling restrictions.
HOW WILL STUDENTS START?
BetterMynd offers unmatched flexibility in how services are delivered to your students. You can have students register directly at www.bettermynd.com (open access model), or triage students through your campus counseling center (referral model).
It’s 100% up to you, and you can switch models at any time.
CAMPUS PROMOTION
To ensure students are aware of BetterMynd on your campus, our dedicated Campus Promotion Marketing team builds a promotional and communication toolkit that helps campus leaders get the word out, proactively address student questions and concerns, and ultimately ensure that every student is aware of this critical support service and how to access it.
NO RESOURCES WASTED
Thanks to BetterMynd’s Admin Dashboard and real-time, fully transparent utilization data – there are never surprises.
Need more sessions? No problem, you can purchase additional bundles at any time. Is utilization lower than expected? Rest assured: with BetterMynd’s roll-over provision any unused sessions roll-over to the following year and never expire.
TRANSPARENCY IN THE PARTNERSHIP
TRUST IS IN THE DETAILS
Your Campus Administrator Dashboard provides real-time and historical reporting on all of the nitty-gritty things that matter to a counseling center, including:
TRUST IS IN THE DETAILS
We are proud to have an average counselor and platform rating of 9/10, but know it doesn’t always go well.
If a student ever rates their experience with the BetterMynd platform or their counselor a 6/10 or below, our in-house dedicated support team follows a protocol to personally contact the student, and campus administrators, to learn more about their experience and create a plan to improve things moving forward.
CONTACT BETTERMYND
Learn more about services and pricing for your campus.
About BetterMynd
Through our network of providers and the power of teletherapy, BetterMynd is empowering college students to get the mental health care they need.
BetterMynd is not an emergency service and should not be used by anyone experiencing a life-threatening or crisis situation. Instead, you should call 911 to get immediate assistance.
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